Returns & Exchanges

At Traya Health, we stand by the efficacy of our holistic wellness solutions and offer a 30-day return policy for unopened products to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to assist with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Request

  Contact our support team via email or our dedicated portal within 30 days of delivery, providing your order number and reason for return.

• 2.
  Quality Verification

  Ensure the items are unused, in their original packaging, and include all seals intact to qualify for a full refund or exchange.

• 3.
  Package and Ship

  Securely pack the items and use the prepaid shipping label provided by our team to send the package back to our fulfillment center.

• 4.
  Refund Processing

  Once our warehouse inspects the returned items, your refund will be processed to the original payment method within 7-10 business days.